Stays that include the following weekdays require a night minimum: Fri, Sat Sorry, but the dates you selected require a night minimum stay. Please adjust your search and try again.
Frequently Asked Questions
As you plan and prepare for your next beach escape at Bali Bay Resort Myrtle Beach, you may have questions about what to expect at this modern oceanfront resort. From the smallest question to the most complex inquiry, we are here to assist you in finding the appropriate answers. Browse our most Frequently Asked Questions to see if your concern has already been addressed. If you require additional information, please visit our contact page or give our customer service representatives a call.
How do I access WiFi?
All units have access to Wi-Fi. Please contact Guest Services for connection instructions.
Where can I take trash?
Trash receptacles are located on each floor.
What is the standard linen setup?
Four towels, 2 hand towels, four wash cloths, one set of sheets for each bed.
What toiletries are provided?
Toiletry items are provided as an initial setup only, and are not replenished. Standard single use shampoo & bar soap, hand / body lotion, two rolls of toilet paper, and a box of tissues. Kitchen will have two dish towels, two dishwasher packs, and a roll of paper towels.
How do I receive more toiletries?
Due to the large area our staff must cover, we cannot guarantee being able to replenish every request for restocking toiletries. There are several area grocery stores within a very short drive, and we suggest guests purchase what they need above the initial setup.
Where are the pools?
A pool and a hot tub are located outside on the beach side of the building.
Where do I check-in at?
Check-in procedures are located at our Atlantica Resort office. Please proceed to 1700 North Ocean Blvd., Myrtle Beach, SC 29577 to pick up your arrival pack and complete check-in procedures.
Are Motorcycles/Trailers/Recreational vehicles permitted?
Motorcycles are permitted. Trailers / Recreational Vehicles are NOT permitted. However, trailers can be parked in the city garage located on 9th avenue at a daily rate (park at your own discretion).
Are these units pet friendly?
Pets are not currently allowed at these rentals. Failure to abide by these guidelines (and those set forth by the pet friendly policy) may result in additional fees.
Are these units non-smoking?
Our entire property is non-smoking. Smoking is allowed on either side of the building on the beach access sidewalks.
Who should I contact with after hours emergencies?
Contact Guest Services at 843-282-6100.
What does the damage waiver fee cover?
The damage waiver fee covers non-negligent damage done to the unit. Intentional damage or damage due to negligence is not covered by this waiver. Damage done over the coverage offered by the waiver will result in charges to the credit card kept on file.
What if I decline the damage waiver fee?
If you decline the damage waiver fee, upon arrival we require a credit card pre-authorization as a security deposit for all reservations.
2 and 3 Bedroom Condos:
Stays of less than seven nights require a $100.00 deposit and stays of seven nights or more require a $250.00 deposit.
7 Bedroom Condos:
Stays of less than seven nights require a $250.00 deposit and stays of seven nights or more require a $500.00 deposit.
After a departure inspection confirms no damage to your rental property this security deposit will be released within 5-7 days of departure. Cash deposits are accepted but are refunded via check that can take up to 4-6 weeks from departure.
What is the cancellation policy?
Should you need to cancel, the policy is as follows:
- If you cancel inside of 14 days to arrival all monies paid towards the stay are subject to forfeiture without refund.
- If you cancel outside of 14 days to arrival, you will receive all monies paid on your stay back minus a $35 cancellation fee. As an alternative, you may move your dates to a future stay without any penalty.
Stays that include the following days require a night minimum: Fri, Sat Sorry, but the dates you selected require a night minimum stay. Please adjust your search and try again.
Packages & Specials